System Maintenance
FCB Banks will be performing system maintenance from 8:00 pm to 9:30 pm on Monday, December 12th. 
During this time Online, Mobile & Telephone Banking, Bill Pay, Business Direct, and Deposit Express may not be available. 
We sincerely apologize for any inconvenience this may cause.

Contact Us

Customer Service

Monday – Friday from 8:00 am to 8:00 pm
Saturday from 8:00 am to 5:00 pm

Call Toll Free (866) 323-4322 or Local (618) 222-8600

Construction Loan Disbursement - (618) 588-3511
Payoff Quotes & Loan Questions - (618) 355-9000


Fill out our Contact Form or email


FCB Banks
Attn: Customer Service
2610 N Illinois St
Swansea, IL 62226


Lost/Stolen Debit Card

Available anytime, anywhere

Call: (866) 323-4322 Monday - Friday 8:00 am - 8 pm and Saturday 8:00 am - 5:00 pm

Call: (800) 417-8715 Sunday and Saturday after 5:00 pm


Para Español

Disponible de Lunes – Sábado

Llamar: (618) 343-9096 o (866) 323-4322


Loan Error Resolution & Information Request

Please notify us in writing if you believe an error has occurred or if you require information regarding your loan with FCB Banks. Your written notice of error or request for information should be specific in nature and mailed to:

FCB Banks
Attn: Loan Administration
2610 N Illinois St
Swansea, IL 62226

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